Frequently asked questions


  • Why did my case go to Enhanced Collections?

All court-ordered financial obligations, including fines, fees, cost of probation, and victim restitution, are to be paid immediately, or in a manner to be determined by the court’s Enhanced Collections Division.

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  • If I visit a Enhanced Collections office what should I bring with me?
  • Before visiting a Enhanced Collections office please read the walk-in information sheet for details and complete the Enhanced Collections verification form.

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  • Is there a grace period for my payment?
  • Payments must be received by the due date each month. Contact the Enhanced Collections Division if you are having difficulties meeting the due date.

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  • If I mail my payment,  will you send a receipt?
  • Yes, if you include a self-addressed, stamped envelope along with your payment.

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  • What if I fail to pay my court ordered fines, fees and assessments?
  • Failure to pay court-ordered fines, fees, and assessments may result in the Enhanced Collections Division initiating a civil action.

    This may include, but not be limited to, property liens, wage garnishments, and a notification to the DMV pursuant to Vehicle Code section 40509.5, which may suspend your driving privileges.

    Any delinquent balance may be reported to one or more credit reporting agencies. Furthermore, a civil assessment in the amount of $300 will be added pursuant to Penal Code section 1214.1. You may also be liable for additional cost/fees that may be incurred due to this action being taken.

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  • I have a warrant, but live out of state and cannot appear in person. What can I do?
  • If you have a warrant on a Misdemeanor or Felony case, you may be able to have an attorney appear on your behalf, unless otherwise advised by an attorney or the Court.

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  • The Judge didn't say I owe probation costs. Why do I have to pay?
  • Pursuant to 1203.1b PC, in any case in which a defendant is granted probation or given a conditional sentence, the probation officer, or his or her authorized representative, taking into account any amount that the defendant is ordered to pay in fines, assessments, and restitution, shall make a determination of the ability of the defendant to pay all or a portion of the reasonable cost of any probation supervision or a conditional sentence, of conducting any pre-plea investigation and preparing any pre-plea report pursuant to Section 1203.7.

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  • I'm unemployed. How can I pay?
  • If your case qualifies and you meet income guidelines, you may be eligible for the Sheriff’s Labor Program or community service.

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  • What happens if my check is returned?
  • A $30 returned check fee will be assessed to the case and payment must be submitted within 15 days by cash, cashier’s check, money order, debit, or credit card.

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  • I went to prison. Do I still owe the fine?
  • Depending on the court order, the fines and fees may still be due and payable.

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  • Can I serve time for my fine?
  • If your case qualifies and you meet income guidelines, you may be eligible to serve time in lieu of paying a fine. Court fees and restitution ARE NOT eligible and must be paid.

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  • What do I do if I have moved?
  • You must update your address and phone number with the Enhanced Collections Division via phone or in person.

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    © 2011 Superior Court of California, County of Riverside