Riverside Superior Court - Enhanced Collections

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General 'Walk-In' Information Enhanced Collections Financial Affidavit

Declaración de Juramento Financiero

How Can I Pay? Failure to Pay -Allegation of Violation of Probation
Bankruptcy Information Victim Restitution
Juvenile Matters Tax Intercept
FAQ's

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The Enhanced Collections Division window is open 7:30 a.m. to 4:00 p.m., Monday through Friday, except holidays.  Failure to contact this office about a payment problem may result in a civil judgment, a hold placed on your driver's license and/or referral to the Franchise Tax Board for collection.  You may walk in, or call, to speak with a Enhanced Collections Officer regarding your case.


ENHANCED COLLECTIONS DIVISION LOCATIONS

If you prefer to meet with a Enhanced Collections Officer regarding your case, please read the walk-in notice, fill out the Enhanced Collections verification form, and bring it with you to our office.   
(Get
Acrobat Reader to view or print the notice)

ALL MAPS ARE COURTESY OF

Riverside
Hall of Justice
4100 Main Street
Riverside, CA. 92501
1.877.955.3463

951.955.5906 (Fax)
Business Hours: 7:30 a.m. to 4:00 p.m.
Map and Driving Directions

Juvenile Court
9991 County Farm Road
Riverside, CA. 92503
1.877.955.3463
951.358.4124 (Fax)
Business Hours: 7:30 a.m. to 4:00 p.m.
Map and Driving Directions

Indio
Larson Justice Center
46-200 Oasis Street
Indio, CA. 92201
1.877.955.3463
760.863.8834 (Fax)
Business Hours: 7:30 a.m. to 4:00 p.m.
Map and Driving Directions
Blythe
265 N. Broadway
Blythe, CA. 92225
1.877.955.3463
760.921.5937 (Fax)
Business Hours: 7:30 a.m. to 4:00 p.m.
Map and Driving Directions

 

Murrieta
Southwest Justice Center
30755-D Auld Road
Murrieta, CA. 92563
1.877.955.3463
951.304.5160 (Fax)
Business Hours: 7:30 a.m. to 4:00 p.m.
Map and Driving Directions
Temecula
41002 County Center Drive
Temecula, CA. 92591
1.877.955.3463
951.600.6423 (Fax)
Business Hours: 7:30 a.m. to 4:00 p.m.
Map and Driving Directions
Moreno Valley
13800 Heacock Avenue, #D201
Moreno Valley, CA. 92553
1.877.955.3463
951.413.5363 (Fax)
Business Hours: 7:30 a.m. to 4:00 p.m.
Map and Driving Directions
 
Banning
135 N. Alessandro Road
Banning, CA. 92220
1.877.955.3463
951.922.7722 (Fax)
Business Hours: 7:30 a.m. to 4:00 p.m.
Map and Driving Directions


HOW CAN I PAY?

You may pay by cash, credit card, debit card (Visa, MasterCard, American Express or Discover), cashier's check, money order, personal check, or by Western Union Quick Collect.  Payments can be made in person, by mail, or by phone.

To Pay In Person

Payments can be made at any Riverside County Court location that is open to the public at the public service window.  Some locations provide a payment drop box.


To Pay by Mail

Payments can be mailed to:

Traffic Payments

Riverside and Outlying Areas:

Desert Area:

Payment Processing Center
505 South Buena Vista #201
Corona, Ca. 92882
Payment Processing Center
P.O. Box 140-293
Palm Springs, Ca. 92262-6974

 

Misdemeanor/Felony Payments
Riverside Area Southwest Justice Center
Payment Processing Center
505 South Buena Vista #201
Corona, Ca. 92882
30755-D Auld Road, Ste. 1226
Murrieta, Ca. 92563
   
Superior Court, Hemet Branch Superior Court, Banning Branch
800 N. State Street
Hemet, Ca. 92543
155 E. Hays Street
Banning, Ca. 92220
   
Desert Area - Superior Court, Indio  
46-200 Oasis Street
Indio, Ca. 92201
 

Please make your check payable to Riverside Superior Court.

To expedite your payment, please be sure to include your case number on the check or money order.  Please do not mail cash.

NOTE:  Any returned check will result in a $30.00 returned check fee.


To Pay by Phone

Please call toll free 1.877.955.3463 (FINE) with a debit or credit card (Visa, MasterCard, American Express or Discover).  Be sure to have your case number when calling.  If you need to search for the case number you can click here.


Western Union Quick Collect

Go to any Western Union location.  The code city is: LemonStreet and the state code is CA.  Make it payable to Superior Court of California, County of Riverside.  Please put your case number on the account line.  The code city, code state, case number and who it's payable to are required to make payment by Western Union.


Traffic Citations Online

Your traffic citations and traffic school court fees can be paid in full online.  Click here if you wish to pay online.

If you are making monthly payments see payment method options listed above.


FAILURE TO PAY - ALLEGATION OF VIOLATION OF PROBATION

If the court ordered you to pay fines, penalty assessments, or victim restitution, and you fail to make payments, the court may proceed with an Allegation of Violation of Probation hearing.  If you fail to appear for that hearing, the court may issue a WARRANT for your arrest.

Failure to pay your court-ordered fine, fee, or penalty assessment could result in collection through garnishment of wages, liens on property, and the possibility of your case being referred to an outside agency for collection pursuant to California state Government Code sections 12419.8 and 12419.10.

Your case may be submitted to the California Franchise Tax Board if you fail to pay your court-ordered
debt(s). The court will intercept your state tax refund and/or state lottery winnings to pay any outstanding balance you owe to the court.


Allegation of Violation of Probation and Notice to Appear

If you receive a letter stating Allegation of Violation of Probation, you must appear at the scheduled hearing date and time or the court may issue a WARRANT for your arrest.    To avoid a court appearance, you must submit PAYMENT IN FULL.  Failure to do so will result in a mandatory court appearance.

When paying your case after the Allegation of Violation of Probation process has been initiated, you must pay in full by way of cash, credit card, or a cashier’s check.  No personal checks or money orders will be accepted.  You must submit payment in full a minimum of 3 days prior to the court hearing date on the letter.

Payment must be received at least three working days before your scheduled hearing date.  To submit payment in full contact the Enhanced Collections Division at 1-800-955-3463.


BANKRUPTCY INFORMATION

Court-ordered fines, fees, and assessments are NOT eligible for discharge. 

Any fines, fees, and restitution imposed by the court are still enforced as outlined in Title 11 of the USCS, § 523, "Exceptions to discharge" (a) (6), (7), (9), and (13). These codes state in part, “ . . . to the extent debt is for a fine, penalty, forfeiture payable to and for the benefit of a governmental unit, and is not compensation for actual pecuniary (commercial) loss, other than a tax penalty."


VICTIM RESTITUTION

If the Court ordered you to pay victim restitution as a term of your probation, California Penal Code section 1202.4(5) states that because you were ordered to pay restitution you must complete and file a financial statement based on your financial status as of the date of your arrest.  This statement must list all your assets, income, and liabilities including any that you may have claim for in the future. 

Please complete the 'Defendant's Statement of Assets


I Have Been Ordered to Pay Restitution.

  • I was ordered to pay victim restitution.  Now what?

If the judge ordered you to pay victim restitution, you may be contacted by the Probation Department.

  • I'm being assessed a 15% fee on top of the restitution owed.  Why? (Adult cases only)

Per California Penal Code section 1202.4, (l) “At its discretion, the Board of Supervisors of any county may impose a fee to cover the actual administrative cost of collecting the restitution fine, not to exceed 15 percent of the amount ordered to be paid, to be added to the restitution fine and included in the order of the court, the proceeds of which shall be deposited in the general fund of the county.”

  • What if I dispute the amount that the Enhanced Collections Division has determined?

Please contact the Probation Department.

  • How do I pay the restitution owed to the victim and the 15% administrative fee?

You may make payment in full via the internet through Epay-It with a credit card/checking/savings, credit card over the phone, mail in a check, or go to any Riverside County Court location that is open to the public.  If you are unable to make payment in full, you may call or go to one of the court locations that is open to the public to set payment arrangements. Do not mail cash payments.

For other ways of paying check out 'How Can I Pay'.

  • Are there statutes of limitations on victim restitution?

Restitution fines and orders have an infinite life and can be pursued until they are paid in full.  This statement is supported by Penal Code section 1202.4(m) and enforceable pursuant to Penal Code section 1214, ("Until the obligation is satisfied").  The Penal Code section 1214 ten-year limit does not apply.

  • What can happen if I do not make my payments as agreed for victim restitution?

The following are some actions the court can take, but is not limited to:

  • Pursuant to California Government Code sections 12419.8 and 12419.10, the court may intercept your state tax refund and/or state lottery winnings to pay any outstanding balance you owe the court.
  • A Violation of Probation may be filed if you fail to make your payments as agreed.
  • Civil action may be taken against you, which can include added fees, garnishment of your wages, and liens against your property.

For other ways of paying check out 'How Can I Pay'.


If you are a victim.

  • What happens if I do not receive monies?

  • We will make every effort to obtain the defendant's compliance, however, we cannot guarantee payment.

  • You may seek information about how to collect on your own by calling the Small Claims Advisor at  1-800-244-8898 or you can email the Small Claims Advisor at
    ajj-atty@pacbell.net  

  • How will I receive monies paid by the defendant?

County warrants (checks) will be issued to you as payments are received from the defendant.

  • What if the defendant pays with a personal check?

If monies are received in the form of a personal check, payment is held in trust for four (4) weeks until the check has cleared the bank.

  • When will I receive a payment on restitution?

When a payment is received by the defendant, the payment will be spilt (if multiple victims) and sent to the victims involved in the case requesting restitution.

Any payment made by check will be held for 30 days.

If you still have not received payment one of the following may have occurred:

  • the defendant has not made payment or
  • we do not have a current address for you or
  • the case has been set back to court for a hearing regarding the matter.
  • What do I do if I have moved?

Contact the Enhanced Collections Division.


Other information regarding victim restitution:

The Enhanced Collections Division will make every effort to ensure the defendant is in compliance with the court's order however, we cannot guarantee full restitution will be made to you. 

If you have any questions, please refer to the defendant's case number when you write or call.


JUVENILE MATTERS

Juvenile Fees and Fines


Parental Liability Information

Parental Liability for Costs and Fees/Fines

Welfare and Institution Code section 903.  (a) The father, mother, spouse, or other person liable for the support of a minor, the estate of that person, and the estate of the minor, shall be liable for the reasonable costs of support of the minor while the minor is placed, or detained in, or committed to, any institution or other place pursuant to Section 625 or pursuant to an order of the juvenile court.  However, a county shall not levy charges for the costs of support of a minor detained pursuant to Section 625 unless, at the detention hearing, the juvenile court determines that detention of the minor should be continued, the petition for the offense for which the minor is detained is subsequently sustained, or the minor agrees to a program of supervision pursuant to Section 654.  The liability of these persons and estates shall be a joint and several liabilities. 

Parental Liability for Costs of Support/Detention

Section 903 of the Welfare and Institutions Codes allows the Enhanced Collections Division to charge the parent(s) or other responsible persons, for the reasonable costs of support, not to exceed fifteen dollars ($15) per day, while the minor is placed, or detained in, or committed to, any institution or other place pursuant to an order to the Juvenile Court.  This means that each parent is responsible for the full amount until paid. 

The Riverside County Board of Supervisors establishes the daily cost rate of each county facility.  The daily authorized costs are as follows (subject to change with out notice):

Riverside Juvenile Hall                  $15.28 per day x 30 days = $458.40

Indio Juvenile Hall                        $15.28 per day x 30 days = $458.40

Twin Pines Ranch                        $15.28 per day x 30 days = $458.40

Van Horn Youth Center                $15.28 per day x 30 days = $458.40

Riverside Youth Academy             $15.28 per day x 30 days = $458.40

Desert Youth Academy                 $15.28 per day x 30 days = $458.40

Dept of Juvenile Justice                  $8.58 per day or $6.16 per day

Except as provided in paragraphs (1)(2)(3) and(4) "cost of support" as used in this section means only actual costs incurred by the county for food and food preparation, clothing, personal supplies, and medical expenses, not to exceed a combined maximum cost of fifteen dollars ($15) per day, except that:

(1) The maximum cost of fifteen dollars ($15) per day shall be adjusted every third year beginning January 1, 1988, to reflect the percentage change in the calendar year annual average of the California Consumer Price Index.

Parental Liability for Legal Services

Section 903.1 of the Welfare and Institutions Code states that a parent(s) or other responsible persons shall be liable for costs to the county for legal services rendered to the minor pursuant to an order of the Juvenile Court.


  • Why should I pay detention costs?  I did not have custody of the minor nor did I commit any crime.

Welfare and Institution Code section 903 (a) states that: “The father, mother, spouse, or other person liable for the support of a minor, the estate of that person, and the estate of the minor, shall be liable for the reasonable costs of support of the minor while the minor is placed, or detained in, or committed to, any institution or other place.…” 

  • I only want to be responsible for half of the juvenile fees, could you bill me for my half only?

Welfare and Institution Code section 903 (a) states that “…The liability of these persons and estates shall be a joint and several liability.”   Both parents are separately and jointly responsible for payment, there is no division on who pays.  

  • The judge ordered my minor child into custody.  Does this relieve me of having to pay anything?

No.  If the judge ordered detainment, then the parents/guardian is responsible to pay for those detainment costs.  Welfare and Institution Code section 903 (a) states “…shall be liable for the reasonable costs of support of the minor while the minor is placed, or detained in, or committed to, any institution or other place.…”

  • I already have a case with the District Attorney's office for child support.  Am I still responsible for restitution, detention costs, or any other monies owed to the court for my child?

Yes.  If there is a child support order from the District Attorney’s office, it has nothing to do with the court-ordered fees/fines.  These costs must be paid separately.

  • What do I do if I have moved?

Contact the Enhanced Collections Division and give them updated information so that all correspondence can reach you in a timely manner.


TAX INTERCEPT

Any case that has a past due “Date to Pay” in the court’s case management system,  may be submitted to the Franchise Tax Board.

Pursuant to California State Government Code sections 12419.8 and 12419.10, your name may be submitted to the California Franchise Tax Board if you fail to pay your court-ordered debt(s).

The court will intercept your state tax refund and/or state lottery winnings to pay any outstanding balance you owe to the court.


  • What happens if the Superior Court of California, County of Riverside took my state tax refund?

1.  If a new payment plan has not been established, you should pay your remaining balance in full at any court location.  Next, contact the court location where you were sentenced, regarding the letter you received from the Franchise Tax Board.  This may prevent additional actions from being taken on your case.  If there is an outstanding 'failure to pay' warrant you will need to make a court appearance as scheduled by the court. 

2.  If a new payment plan has been established, continue making your payments as agreed. Do not stop making your monthly payments.  Not making payments will result in the court taking further action against you. 

3.    If the state tax refund covers the full amount owed to the court, contact the nearest Enhanced Collections Division office regarding the letter from the Franchise Tax Board.  The Enhanced Collections Division will update your case appropriately so no further actions will be taken.  When you call us we can advise if you have anything else outstanding that the state tax refund does not cover. 

A failure to pay warrant may still be outstanding and you will need to make a court appearance, as scheduled by the court, for any balance that is assessed from that warrant. 

  • What happens if I have already paid my case in full and the court has intercepted my state tax refund?

If your case has been paid in full and your refund has been intercepted, and you do not have any other outstanding debt to the Riverside Superior Court, a refund check will be issued to you in approximately 10 to 12 weeks from the date of the letter that you received from the Franchise Tax Board.

It takes 4 to 8 weeks for the Riverside Superior Court to get a check from the Franchise Tax Board, 1 to 2 weeks for the court to process the check received from the Franchise Tax Board, and 1 to 2 weeks for the overpayment check to be sent to you.

To assist in getting your refund check faster, please verify your mailing address with the Court location where you were sentenced.  
  • What happens if I do not owe the Riverside Superior Court money and my taxes were intercepted?

     If your taxes were intercepted and nobody on your tax return owes money to the Riverside Superior Court, contact the court where you were sentenced and they will research why your taxes were taken. 
  • What if the case number on the letter does not match the case number I owe monies on?

The reference number on the Franchise Tax Board letter is only a reference number for the court.  The case number on the letter may be for an older case than the one you owe on. The amount intercepted will be applied to the case(s) on which monies are owed. 
  • What if the case number referenced on the Franchise Tax Board letter has a balance more than what is owed on the case?
The court will apply any amount over what is owed on the case to any other open case(s) for the defendant. If all cases are paid in full and not in warrant status then the overage will be refunded to you.

When contacting the court please have your case number and the letter you received from the Franchise Tax Board in hand.


FREQUENTLY ASKED QUESTIONS

  • Why did my case go to Enhanced Collections?

Pursuant to local rule 1.0220 Payment of Court-Ordered Financial Obligations, all court- ordered financial obligations, including fines, fees, cost of probation, and victim restitution, are to be paid forthwith or in a manner to be determined by the court’s Enhanced Collections Division.


  • What should you do when you receive a collection notice?

Nearly all the people the court collects from intend to keep their payment promises.  They sincerely wish to pay their bill, but for a variety of reasons they are unable to do so.

Working with the Enhanced Collections Division can be a pleasant experience.  Assistance from a enhanced collections officer, plus determination and self-control has brought many people out of serious financial situations.

The following suggestions can help you resolve a debt issue if you are contacted by our office:

  • Don’t Get Angry - Your account came to us because you did not pay the fines and fees as ordered by the court.  Now it's time to find a solution.
     
  • Contact Us - If you believe you do not owe these amounts or have questions about them, please let us know.  If you do owe the amount, let us know when payment can be expected.  If you are unable to pay your debt in full, tell us why.  Failure to contact us suggests that you are avoiding a debt.  Whatever the reason for past nonpayment problems the matter cannot be resolved if you do not contact us.
     
  • Let Us Help - Helping people solve their financial obligation to the court is our commitment.  Our staff members are experienced in this area and are able to assist if you let them.

We hope these ideas will help you, and that you will accept our offer of assistance in settling your financial obligations.


  • Is there a grace period for my payment?

Payments must be received by the due date each month or contact the Enhanced Collections Division.


  • If I mail my payment,  will you send a receipt?

Yes, if you include a self-addressed, stamped envelope along with your payment.


  • What if I fail to pay my court ordered fines, fees and assessments?

Failure to pay court-ordered fines, fees, and assessments may result in the Enhanced Collections Division initiating a civil action.

This may include, but not be limited to, property liens, wage garnishments, and a notification to the DMV pursuant to Vehicle Code section 40509.5, which may suspend your driving privileges. 

Any delinquent balance may be reported to one or more credit reporting agencies.  Furthermore, $300 will be added pursuant to Penal Code section 1214.1. You may also be liable for any cost/fees that may be incurred due to this action being taken.


  • I have warrant but live out of state and cannot appear in person.  What can I do?

If you have a warrant on a Misdemeanor or Felony case, you may be able to have an attorney appear on your behalf, unless otherwise advised by an attorney or the Court.


  • The Judge didn't say I owe probation costs.  Why do I have to pay?

Pursuant to 1203.1b PC, in any case in which a defendant is granted probation or given a conditional sentence, the probation officer, or his or her authorized representative, taking into account any amount that the defendant is ordered to pay in fines, assessments, and restitution, shall make a determination of the ability of the defendant to pay all or a portion of the reasonable cost of any probation supervision or a conditional sentence, of conducting any pre-plea investigation and preparing any pre-plea report pursuant to Section 1203.7.


  • I'm unemployed.  How can I pay?

If your case qualifies and you meet income guidelines, you may be eligible for the Sheriff’s Labor Program or community service.


  • What happens if my check is returned?

A $30 returned check fee will be assessed to the case and payment must be submitted within 15 days by cash, cashier’s check, money order, debit, or credit card. 


  • I went to prison.  Do I still owe the fine?

Depending on the court order, the fines and fees may still be due and payable.


  • Can I serve time for my fine?

If your case qualifies and you meet income guidelines, you may be eligible to serve time in lieu of paying a fine.  Court fees and restitution ARE NOT eligible and must be paid.


  • What do I do if I have moved?

You must update your address and phone number with the Enhanced Collections Division via phone or in person.